Legal
Terms & Conditions
Effective 19 August 2026 · Last updated 19 August 2026
These terms define the relationship between customers and House of Vanishka when accessing the store, creating an account, or purchasing products.
Business identity
House Of Vanishka is operated by Gaurang Banodha from A-702, 7th Floor, Satyaa Height, Tradag Road, Near Satyamev Royal 3 Gate, Chandkheda, Ahmedabad District, Ahmedabad - 382470, Gujarat, India. GST details: 24GXKPB9978K1ZN.
For customer support, contact support@houseofvanishka.com or +91 6376 870 695. The grievance contact is Gaurang Banodha, Grievance Officer.
Using the store
By using the storefront or placing an order, you agree to these terms and the policies linked from them. You must provide accurate information, protect your account, and use the service only for lawful purchasing purposes.
Products and availability
Product colours, scale, finish, and appearance may vary by screen and handcrafted or curated items may have minor variations. Availability is not guaranteed until inventory is validated.
We may correct genuine listing, stock, tax, shipping, or pricing errors. If an accepted order cannot be fulfilled because of stock or operational constraints, support will contact you with the available remedy.
Orders and payment
An order acknowledgement confirms receipt of your order request. Payments are processed through authorised providers; House Of Vanishka does not store complete card credentials. Taxes, discounts, and delivery charges are shown before confirmation wherever applicable.
You are responsible for keeping your account, delivery address, phone number, and payment details accurate. Incorrect details may delay or prevent delivery.
Shipping, cancellation, returns, and refunds
House Of Vanishka currently ships within India only. Estimated delivery is 7-14 business days after order processing, subject to courier serviceability and operational conditions.
Orders cannot be cancelled after placement. Returns, exchanges, and customer-requested refunds are not accepted at this stage. Order support tickets may be raised for delivery conflicts, wrong-item concerns, or service issues for internal review.
Intellectual property and conduct
Store content, branding, photography, designs, product copy, and software are owned by or licensed to House Of Vanishka. You may not copy, scrape, resell, interfere with, reverse engineer, or misuse the service except where law expressly permits.
Liability, law, and disputes
Nothing in these terms excludes rights or remedies that cannot legally be excluded. To the extent permitted by law, indirect or consequential loss is excluded and aggregate contractual liability is limited to the affected order value.
These terms are governed by the laws of India. Subject to applicable consumer rights, courts and forums with jurisdiction over Ahmedabad, Gujarat will have jurisdiction for disputes.
Questions or rights requests may be submitted through the Contact page or to support@houseofvanishka.com. Order-related concerns can also be raised from the customer account support ticket flow.